Greetings from The First Berserker: Khazan. The May 27 patch will provide compensation for the issue where certain items could not be acquired. This compensation will be granted to players who were unable to obtain items properly due to an error that occurred on Steam between May 16 and May 17. Please refer to the details below. Compensation Schedule May 27, 2025, 6:00 AM (UTC) To receive the compensation, you must update to the May 27 patch (Steam - Ver. 510609). Eligible Players Players who played the game on Steam between the May 16 hotfix and the May 17 hotfix will be eligible for compensation. This compensation applies only to errors that occurred on Steam and will not be provided on other platforms. Compensation Criteria Common Items (NG) If an attempt was made to acquire the item but the item was not properly obtained, key items will be granted. Material Items (NG+ / NG++) Essential crafting materials according to [Item Info] will be granted in a single instance. Recipe Items (NG+ / NG++) Items that are missing based on the current inventory and registered recipes will be provided. Phantom Awakening Items (NG+ / NG++) Essential crafting materials according to [Item Info] will be granted in a single instance. * NG: 1st playthrough, NG+: 2nd playthrough, NG++: 3rd playthrough * Compensation items can be claimed from the in-game mailbox. Compensation and Eligibility Criteria Netherworld Energy (Common) If an attempt was made to acquire the item but it was not properly obtained, and if the number of items held is below the mission's maximum limit, the missing amount will be granted up to that limit. Applicable Mission and Compensation Embars: Netherworld Energy +1 Skoffa Cave: Netherworld Energy +1 El Ravaca: Netherworld Energy +1 Atlante the Precise: Netherworld Energy +1 The Vow: Netherworld Energy +1 Augment of Wisdom (Common) Granted if an attempt was made to acquire the item but it was not properly obtained. Applicable Mission and Compensation Unrequited Love: Augment of Wisdom Crimson Trace: Augment of Wisdom Last Sentinel: Augment of Wisdom Birth of Evil: Augment of Wisdom Transcendental Sword: Augment of Wisdom Special Weapon Crafting Material Items (NG) Granted if an attempt was made to acquire the item but it was not properly obtained. Applicable Missions and Compensation (NG) Aldevir: Flash Stone Atlante the Precise: Fossilized Wooyo Vaisar Gate: Crimson Meteorite Vitalon: Flash Stone Great Temple: Crimson Meteorite Imperial Palace: Fossilized Wooyo (NG+) Flash Stone, Fossilized Wooyo, and Crimson Meteorite will be granted, 2 of each. Special Weapon Crafting Recipe Items (NG+) If an attempt was made to acquire the item but it was not properly obtained, and the item is neither in the inventory nor registered in the blacksmith's recipe list, the corresponding mission reward will be granted. (NG++) Items that are not currently in the inventory or registered in the recipe list will be granted based on a comparison with the reward list below. Applicable Missions and Compensation (From NG+ Onward) Aldevir: Legendary Lightning Scroll Atlante the Precise: Legendary Flora Scroll Vaisar Gate: Legendary Fireball Scroll Special Set Crafting Material Items (NG) Granted if an attempt was made to acquire the item but it was not properly obtained. (NG+/NG++) All special set crafting material items will be granted in a single instance. Applicable Mission and Compensation Valus' Axe: Witch's Tentacle (x3) Lacrima: Netherworld Mineral (x3) Rephalan Mountains: Guardian's Hooves (x3), Frozen Mountain Ruler's Horn (x3), and Man-Eating Spider Leg (x3) Vaisar Gate: Bandit’s Spoils (x3) Birth of Evil: Fallen Lord's Claws (x3) Imperial Palace: Berserk Dragon Horn (x3), Blood-soaked Stoneshard (x3), Tears of Farewell (x3), Northern Warrior's Blade (x3), and Princess's Mirror (x3) Why Have You Forsaken Us?: Beast's Jawbone (x3) Phantom Awakening Items (NG) If the following condition is met, the difference in quantity will be granted: [An attempt was made to acquire the item but it was not properly obtained, and the number of such items < Quantity held in the inventory + Phantom Unlock + Phantom Awakening Level] (NG+/NG++) All Phantom Awakening items will be granted in a single instance. Applicable Missions and Compensation Embars: Ghost Gem Skoffa Cave: Ghost Hammer Palemion: Ghost Relic El Ravaca: Ghost Hilt Valus' Axe: Ghost Relic Escaping Linon Mine: Ghost Shield Aldevir: Wild Ghost Necklace Lacrima: Ghost Hilt Vitalon: Ghost Hammer Disobedience: Ghost Shield Birth of Evil: Ghost Gem The Vow: Ghost Spearhead Why Have You Forsaken Us?: Ghost Twin Blades Transcendent's Greatsword: Ghost Twin Blades Aldevir: Ghost Gem Rephalan Mountains: Ghost Hammer Vaisar Gate: Ghost Shield Rovelion: Ghost Spearhead Vitalon: Ghost Twin Blades Great Temple: Wild Ghost Necklace The Vow: Ghost Relic Transcendental Sword: Ghost Hilt Recipe Items (NG) If an attempt was made to acquire the item and it is neither in the inventory nor registered in the blacksmith's recipe list, the item will be granted. (NG+/NG++) Granted if the item is not currently in the inventory, or the comparison between the registered recipe and the [Recipe Item] shows that it is not registered. Applicable Mission and Compensation Phraugh Village: Ashen Wolf Scroll Night of Tragedy: Fire Summon Scroll, Fallen Guardian’s Scroll Embars: Vitality Tome, Water Summon Scroll Human Xilence: Butcher's Scroll Kaleido: Fallen Lord's Scroll Skoffa Cave: Pilgrim's Scroll and Poison Disruption Parchment Blacksmith’s Heirloom: Torn Transmutation Notes Palemion: Fire Disruption Parchment, Bard's Scroll, and Earth Summon Scroll Pavel's Final Words: Assassin's Tome, Furious Bandit's Scroll Nadin: Man-Eating Spider's Scroll, Poison Summon Scroll, and Chaos Disruption Parchment El Ravaca: Deep Shadow Scroll, Lightning Disruption Parchment Remnants of Chaos: Unending Tragedy Scroll Valus' Axe: Dragonscale Scroll Linon Mine: Defector’s Scroll Escaping Linon Mine: Frozen Mountain Scroll Aldevir: Water Disruption Parchment, Bishop’s Scroll Lacrima: Soul Eater's Scroll Unrequited Love: Drowned Witch’s Scroll Rephalan Mountains: Crimson Fiend’s Scroll, Hallucination Disruption Parchment Atlante the Precise: Fugitive Mage's Scroll Vaisar Gate: Great General's Scroll Last Sentinel: Bloodthirsty Fiend Scroll Rovelion: Golden Scroll Vitalon: Mercenary's Scroll Great Temple: Temple Knight's Scroll, Earth Disruption Parchment The Vow: Devourer's Scroll Why Have You Forsaken Us?: Warrior's Scroll, Beastslayer's Scroll Treasure Chest Gear Items (NG) 100,000 Gold granted in a single instance (NG+) 1,000,000 Gold granted in a single instance (NG++) 3,500,000 Gold granted in a single instance We ask for your understanding and attention to the above information to ensure smooth gameplay. We will continue striving to provide a better and more enjoyable gaming environment. Thank you.